Skills and Trades links you with many skilled persons and companies thereby giving you great choice in selecting the best skills and high quality service providers.

We link you with registered persons and companies who have the best skills and experience to carry out your projects.

All prospective members are vetted and screened through a review process that involves checking the details, documents that they provide when they join.

Registered members are also monitored via customer reviews which are made public on the website.

Qualifications and experience - Proof that the applicant is qualified and experienced to undertake the registered skills.

Company registration documents – Proof that you have the authority to register on behalf of the company that you are registering for.

Insurance - Proof that they hold valid and current Public Liability insurance in countries where this is required.

Proof of address - Proof of the person or company's trading address in the form of a utility bill, depending on the country of location.

Identification - Valid photo identification (national identity document, passport, driver's licence, etc.).

Security checks – When members sign up, they are asked if they have a criminal record and we will not allow them to join if that is the case. We work with law enforcement agencies to ensure there are no cases of impersonation or fraudulent activities.

Code of Conduct and Ethics - Each new member is required to agree and sign on to our Code of Ethics.

We do all the hard work for you by registering and checking skilled persons and companies.

Our team checks and asks all the questions you would like to ask yourself.

If a service provider is not good enough when they request to join Skills and Trades they will not be on our website.

We've done all the hard work by ensuring that all our skilled persons and companies are qualified and experienced but we suggest you choose based on the following criteria:

• Get quotations from at least 3 service providers.
• Look at the reviews that have been left on the website.
• Review the skilled person or company’s number of years of experience.
• Review the skilled person or company’s qualifications and memberships which are listed on their profile.
• Review the photographs and evidence of previous work.
• You can contact the service providers through email, text or WhatsApp if you need more details or evidence of work done.
• If you need help you can contact our support team admin@skillsandtrades.ai

Customer feedback is essential to build Skills and Trades into a valuable resource, so we encourage clients to complete our simple online form once work is completed.

Customers provide feedback on a voluntary basis but we encourage you to provide an insight into the quality of the work done.

We will ask for your contact details before you provide a review so that we know you are reviewing work that was actually done.

You will score the person or company out of 5 stars across different areas based on quality and service provided.

If the review shows that a client were satisfied with the work done, we will review and publish the feedback within 2-5 working days of receipt.

If a client is disappointed with the work done, we will review and contact the service provider for a rating that is 2 stars or less to get their response and give them a chance to rectify the situation.

Our goal is to register and maintain high quality skilled people and companies and we always work to prevent negative feedback through good communication with clients during the project.

Issues are often caused by lack of communication or unclear expectations and this can be resolved amicably through consistent communication during the project.

Skills and Trades cannot guarantee the quality of our members' work. Our members run independent businesses and are responsible for the quality of work that they carry out.

We guarantee to publish all feedback - both good and bad, providing that the customer has permitted us to contact the contractor about the complaint and ensure it is anonymous and in the absence of exceptional circumstances.

Skills and Trades is here to give you peace of mind. It is in the interest of our members to provide the best service every time and continue to get business.

Any member that consistently fails to work or offer a service in line with the Skills and Trades Code of Ethics will be removed from our website.

Our goal is to prevent this and we will work with you to ensure you are providing quality service to customers.