Yes - skilled people and companies pay a fee to register and get access to millions of clients and work opportunities.
For the small annual fee that we charge, we advertise your profile in all African countries plus a worldwide audience so you can be assured of good value for money and opportunities.
The service is free for clients who are looking for skilled persons or companies.
Once you register you are visible to millions of potential local and international clients thereby giving you access to many opportunities.
We link you with the clients who are looking for the best skills and experience.
Our website is a great advertising platform for skilled people and companies – you only pay a small fraction of what you would pay to advertise on Facebook or other platforms.
All prospective members are vetted and screened through a review process that involves checking the details and documents that you provide when you register.
Registered members are also monitored via customer reviews which are made public.
Our members know that we provide an unbiased service to both them and you, the customer.
Qualifications and experience - Proof that the applicant is qualified and experienced to undertake the registered skills.
Company registration documents (for companies) – Proof that you have the authority to register on behalf of the company that you are registering for.
Insurance - Proof that they hold valid and current Public Liability insurance in countries where this is required.
Identification - Valid photo identification (national identity document, passport, driver's licence, etc.).
Security checks – Unfortunately, if you have a criminal record we cannot allow you to sign up. We work with law enforcement agencies to ensure there are no cases of impersonation or fraudulent activities.
Code of Conduct and Ethics - Each new member is required to agree and sign on to our Code of Ethics.
Customer feedback is essential to build Skills and Trades into a valuable resource, so we encourage clients to complete our simple online form once work is completed.
Customer provide feedback on a voluntary basis but is essential that they provide an insight into the quality of your work.
The client will score the person or company out of 5 stars across different areas based on quality and service provided.
If the review shows that a client were satisfied with your work, we will review and publish the feedback within 2-5 working days of receipt.
If a client were disappointed by your work, we will review and contact you for a rating that is 2 stars or less so that you can suggest how to rectify the situation.
Persons or companies that continually have poor reviews will be removed from our platform.
Skills and Trades cannot guarantee the quality of our members' work. Our members run independent businesses and are responsible for the quality of the work that they carry out.
We guarantee to publish all feedback - both good and bad, providing that the customer has permitted us to contact the contractor about the complaint and ensure it is anonymous and in the absence of exceptional circumstances.
Skills and Trades is here to give you peace of mind. It is in the interest of our members to provide the best service every time.
Unsatisfied customers mean low scores and negative feedback on your profile and our goal is to ensure that this doesn't happen.
Our team processes every review and we will contact you as soon as a customer submits a rating which is 2 stars or less so that we get your response or chance to rectify the situation.
Our goal is to register and maintain high quality skilled people and companies so you should always work to prevent negative feedback through good communication with clients during the project.
Issues are often caused by lack of communication or unclear expectations and can be resolved amicably.
Any member that consistently fails to work or offer a service in line with the Skills and Trades Code of Ethics will be removed from our website.
Our goal is to prevent this and we will work with you to ensure you are providing quality service to customers.
Simply log in using the user name and password that you used on registration and change your details.
Our customer support team will be notified immediately of the changes and we will review and publish them if everything is in order.
If we need to verify the changes our customer support team will contact.
If you have any issues making the changes you can contact us on admin@skillsandtrades.ai
Email Us:
If you have a question that is not covered here please email Skills and Trades on admin@skillsandtrades.ai